All postage times advised are for delivery estimated by Australia Post and are business days only. They do not include weekends or public holidays.
Delays by Australia Post are possible and out of our control.
Estimated time frames do not include manufacturing time.
FLAT RATE SHIPPING OPTIONS
$2 untracked postage is available for single hair scrunchies.
$6.95 Flat Rate tracked postage for all orders.
$12 Flat Rate Express Post option.
* If you have not received your order within a couple of days after these times, please contact us so we can follow it up.
INTERNATIONAL TRACKED FLAT RATE SHIPPING (shown in Australian Dollars)
NEW ZEALAND - $15 (Express $30)
Canada, USA & ASIA - $21 (Express $36)
UK - $25 (Express $40)
Rest of the World - $29 (Express $44)
* Subscription Packages have separate shipping costs that will be shown at the checkout, based on how many items will be shipped over the time period selected.
* You can add items to your current order without being charged postage again. Please contact us to arrange this.
FREE SHIPPING - When Free Shipping is offered postage is with Australia Post and orders will be sent by standard or priority post and will take approximately 4-7 business days post time that will depend on your location. Free shipping does not include tracking.
TRACKED SHIPPING - Tracked shipping is an option at the checkout for all orders.
EXPRESS POST - Add Express Post to your order at the checkout which includes tracking. Usually 1-2 days postage time but may be longer to some postcode areas.
*** Express Postage is NOT Express Service but your delivery date will be earlier than choosing standard postage.
INTERNATIONAL POSTAGE is with Australia Post and delivery time varies between each country.
PLEASE ALLOW FOR POSSIBLE CUSTOMS DELAYS.
*All import and export costs are the responsibility of the customer. We have no control over the length of time your order will be held at customs for clearance and suggest that you contact them directly for further information. We mark all packages for overseas delivery with contents and order value marked accordingly.
Where additional orders are placed within 2 weeks of each other we may combine orders into one parcel and send by the fastest option to the value of the postage you have paid. (e.g. 2 orders with standard postage may equal being able to send by express post).
***Choosing shipping with no tracking is at the buyers own risk. We are not responsible for items that go missing with Australia Post if you have not added tracking to your order.