RETURNS/EXCHANGES/CANCELLATIONS

We are unable to offer refunds or cancel orders, however most items can be returned to exchanged for another size or style.
Personalised items, Adult sizes and custom sizes/designs cannot be exchanged.

You will need to contact us first for approval.
Contact must be made within 5 days of receiving your order.
Approved items must be in original, unworn condition with tags attached and need to be sent within 7 days.
Any parcel received that does not meet these terms and conditions will be returned to sender.

Customers are responsible for the postage costs of returning the product.
Once your return has been processed we will issue you with a store credit for the item.
Any postage costs paid in the original order will not be credited. 

Exchanges become a new order and our standard manufacturing times apply.

Please keep the tracking number of your return so you can follow up with Australia Post if there are any delivery issues.
We are not responsible for any parcel that has been sent to us.

In a special circumstance where we do accept a refund, a restocking fee of 20% of your order total will apply.