EXCHANGES/CANCELLATIONS

We DO NOT do refunds or cancel orders, but most items can be exchanged for another size or style.
Personalised items, Adult sizes and custom sizes/designs CANNOT be exchanged.

If you need to exchange your item for another size you will need to contact us first to discuss this for approval.
Contact must be made within 5 days of receiving your order or items will not be exchanged. Approved items must be in original, unworn condition with tags attached, and need to be sent within 7 days of us agreeing to the exchange.
Any parcel received that does not comply with these will be returned to sender.

Customers are responsible for postage costs of returning the item and for postage on sending you the new item.

Where you have purchased an item that is no longer stocked or was a 'one of' you will need to choose another product of the same value or the cost difference of a higher priced item will be charged.

In a special circumstance where we do accept a refund, a restocking fee of 20% of your order total will apply.

Postage costs are not refunded. 

Exchanges become a new order and our standard manufacturing times apply.​​

Should you need to send an item to us please keep the tracking number so you can follow up with Australia Post if there are any delivery issues. We are not responsible for missing items or items sent without tracking.